Privacy Policy

Last updated: March 2025

Introduction

SmartFaster B.V. ("SmartFaster", "we", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your personal information when you visit our website or use our services.

Who we are

SmartFaster B.V. is a company registered in the Netherlands, located at Amsterdam. We specialise in AI-driven solutions for the financial services sector. For questions about this privacy policy, you can reach us at info@smartfaster.com.

What data we collect

We may collect the following personal data: name, email address, phone number and organisation name when you fill in our contact or demo request forms. We also collect technical data such as IP address, browser type and pages visited through cookies and similar technologies.

How we use your data

We use your personal data to respond to your enquiries and demo requests, to provide and improve our services, to send you relevant information about our products (only with your consent), and to comply with legal obligations.

Legal basis

We process your personal data based on your consent (for marketing communications), the performance of a contract or pre-contractual measures (for demo requests), our legitimate interests (for website analytics and service improvement), and compliance with legal obligations.

Data sharing

We do not sell your personal data to third parties. We may share your data with trusted service providers who help us operate our website and services, and with regulatory authorities when required by law.

Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for a maximum of 12 months after your last interaction with us.

Your rights

Under the GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to data portability and the right to withdraw consent at any time. To exercise these rights, please contact us at info@smartfaster.com.

Cookies

Our website uses cookies to ensure the website functions properly, to analyse website usage, and to personalise your experience. You can manage your cookie preferences through your browser settings.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.